Marcura Claims

The complete laytime
claims solution

Save your FTE time processing claims, reduce expensive mistakes and help eliminate disputes.

Are claim challenges slowing your team down?

Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks

Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations

Missing timebars
Poor SOF data
Inaccessible demurrage metrics
Repetitive laytime claims tasks

Increase in claims volume
Laytime talent shortages
Misinterpretation of terms
Slipped negotiations

The complete solution

for processing and managing claims

1

We collect your documents

Provide access, and we'll collect your claim-related documents, digitise and standardise their format, turning fragmented data into actionable insights.

Processed by our expert claims team

Digitise key documents like SOFs and Charter Parties

Standardise formats for seamless comparison

2

We analyse and validate data

Our AI-powered platform, combined with expert claims team oversight, ensures your claims are accurate and complete before submission.

Identify missing or inaccurate data instantly

Automated validation of data, time bars, and laytime calculations

Supported by the world’s largest SOF processor

3

You review and approve calculations

We prepare your laytime statements, ensuring they are version-controlled and ready for your review and negotiation.

Track the claim’s progress with complete version history

Adjust time allocations and add remarks for team approvals

Simplify the approval process before sending to counterparties

4

We do the reporting and help you optimise

We provide actionable insights to help you improve efficiency and avoid repeating costly mistakes.

Identify bottlenecks in your claims process

Forecast timelines and monitor claim progress

Analyse trends, including commodity-specific claim patterns

We combine data, technology,

and our team of 100+ experts

We make even the most complex claims simple and cost-effective, no matter the scale.

600,000+

SOFs processed and validated

350+

SOFs processed daily

2,500

port calculations each month

Struggling with other voyage related claims?

We make complex claims simple and cost-effective, no matter what your vessel encounters.

Speedup Billing

Leverage clause-specific formulas for faster, accurate billing and seamless payments

Canal and Straits Delays

Easily calculate waiting times and bunker usage to ensure timely reimbursements

Discharge and Reload Claims

Accurately calculate and document the complex operations of loading and unloading

Shifting Bunkers

Accurately bill shifting bunkers from the first attempt, avoiding costly errors

Deviation and Interim Ports

Handle complex costs with tailored clause-specific solutions for all port deviations

Charterers’ Expenses

Track cost recoveries and rebill efficiently to maintain financial transparency

Book a demo

Powered by

data excellence

, AI and industry experience

Reporting and commercial forecasting

Gain unmatched insights with our detailed reporting tool and identify where and why demurrage is incurred.

Answer critical commercial questions instantly

Identify patterns with counterparties and quantify key trends

Pinpoint root causes of demurrage to drive better decision-making

Enhanced data accuracy

We execute demurrage claims with meticulous attention to detail, ensuring every claim is supported by accurate data and robust evidence.

Time bars are protected, and events are accounted for

Contracts applied with precision, backed by thorough validation

Actionable data to improve future outcomes

Team of laytime claim experts

Let our 100+ maritime experts validate and solve either complex disputes or your entire demurrage claim process up until approval. Our teams include:

Port documentation team

AI and data factory team

Laytime and demurrage claims team

Products

Solutions

Marcura AI

Book a demo

Your complete claims solution awaits

Enter your email below to book a demo with one of our maritime claims experts.

The complete laytimeclaims solution